Refund Policy

Effective Date:01/07/2025

At [Your Company Name], we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.

1. Refund Eligibility

We offer refunds under the following conditions:

  • Time Frame: You must request a refund within [X] days of your purchase.
  • Product Condition: The item must be unused, in the same condition you received it, and in the original packaging.
  • Proof of Purchase: A valid receipt or proof of purchase is required to complete your refund.

Please note: Digital products and downloadable items may not be eligible for a refund unless explicitly stated otherwise.

2. Non-Refundable Items

Certain types of products or services cannot be refunded, including:

  • Gift cards
  • Downloadable software products
  • Custom or personalized items
  • Services that have already been rendered or partially completed

3. How to Request a Refund

To initiate a refund, please contact our customer service team at:

📧 Email:Themarkettrend@gmail.com
📞 Phone: 9936512746
📍 Address: Gorakhpur

Please include the following information in your request:

  • Order number
  • Item(s) for which you are requesting a refund
  • Reason for the refund

4. Processing Your Refund

Once your return is received and inspected, we will notify you via email. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 15 business days.

5. Late or Missing Refunds

If you haven’t received a refund after [X] business days:

  • First, check your bank account again.
  • Then contact your credit card company; it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at Themarkettrend@gmail.com

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, send us an email at Themarkettrend@gmail.com and send your item to: [Return Address].

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